Friday, June 13, 2014

Happy Five Star Friday!

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Big, big news for us here at Catholic Charities. Our Behavioral Health Services was awarded the very first five-star rating by the DC Department of Behavioral Health! Our services providing ongoing care to low-income people with mental illness has been part of the community for more than 50 years, but we're jumping for joy as we are the first provider in the city to ever earn the highest rating possible!

To celebrate, we're decreeing today #FiveStarFriday. Want to meet just one of the thousands of clients who have been helped? Meet Faustino

Here's our press release:

Catholic Charities Behavioral Health Services earn first five-star rating
ever awarded by District of Columbia Government

The DC Department of Behavioral Health (DBH) awarded the first ever five-star rating to Catholic Charities Behavioral Health Services in its annual review of all providers contracted to the agency. Each contracted provider is rated annually through an in-depth quality review of case files, reviews of procedures and a financial indicators audit. This is the first time a provider agency earned a five-star rating.

“I am incredibly proud of the staff of our Behavioral Health Services,” said Msgr. John Enzler, President and CEO of Catholic Charities of the Archdiocese of Washington. “To know how challenging this work can be and see it carried out with such a high-degree of expertise is very inspiring.”

For Catholic Charities Behavioral Health Services Director Karen Ostlie the rating justifies a constant culture of quality improvement among the staff.

“We focused on creating a consumer-centered atmosphere, one where consumers are empowered by having a choice in their care,” Ostlie said. “I know how much effort everyone here has put into their careers and into serving our neighbors who struggle with persistent and ongoing mental illness. I can’t even begin to say how wonderful this is and what it means to all of us.”  

Catholic Charities Behavioral Health Services has operated for more than 50 years in the District, for many years under the name Anchor Mental Health. Annually, the program today works with more than 1,000 consumers and offers a full-range of care from psychiatrists and comprehensive community support to supported employment and counseling to specialized teams going out into the community to reach isolated and often homeless consumers or responding to the crises of teenagers and children.

“Anchor Mental Health worked very hard to get the highest score possible on compliance with regulations and quality of care.  This is a significant achievement,” said Steve Baron, Director of the Department of Behavioral Health.  “Grading providers fosters quality improvement and helps individuals choose a mental health provider that is right for them.”

Catholic Charities of the Archdiocese of Washington meets the most pressing human needs,  serving more than 116,000 people annually through 65 programs in 48 locations throughout the District of Columbia and Montgomery, Prince George’s, Charles, Calvert and St. Mary’s Counties in Maryland. We serve everyone who comes to us in need. Catholic Charities is accredited by the national Council on Accreditation. For more information, visit